Solutions — Vaani AI Research

One voice engine, deployed across the industries that run on hyperpersonal customer experience.

8industries live — from BFSI to real estate to BPO platforms

22scheduled languages, code-mix native

<600msend-to-end p90 latency on deployed pipelines

Partners

BPO & Contact Centers · Agent Productivity

"Honestly we weren't trying to cut people, we just needed our existing team to do more without burning out. Vaani took a chunk of the repetitive work off their plate, and our costs came down without us touching headcount."

Abhimanyu Bhattacharjee Head of Sales, BPOC

Banking & Financial Services · Collections

"We replaced our outsourced collections call center with Vaani in 90 days. Cost per call dropped 62%, resolution rates went up 28%, and our compliance team has a cleaner audit trail than they ever had with human agents."

VP of Collections & Repayments Leading NBFC in India

Partner Enablement · Multi-Industry

"We looked at a few voice platforms before this. Vaani's just the most complete one we've used — our customers convert faster with it, and that shows up directly in our numbers, both top and bottom line."

Shubham Puranik Director & Head of Product Management, Geta AI Labs

Real Estate · Lead-to-visit

"Every lead that came to our website or social media ads are called within seconds, in the buyer's own language, and pushed to a confirmed site visit. Happy that we're booking 1.4X our site visits."

Bhanu P S Chauhan DGM of IT

EdTech & Skilling · Multilingual Outreach

"We work with women in tier-2 and tier-3 towns, and language was always the barrier. With Vaani we can actually speak to their needs, at the scale we need — that alone has changed how many women we can empower."

Nishtha Yogesh Founder, Hunar

02

One stack. Four doors in.

pick your speed

Enterprise FDE-Assisted Deployments Our engineers ship your highest-value workflow — pilot to production in weeks. Request a demo →

Self-serve No-code Platform Design, test, and deploy voice agents yourself. Five minutes to a live agent. Start building →

Developers API & SDK Full programmatic access. ₹5 per minute, all-in. The stack our own FDEs build on. Read the docs →

Voice only TTS API Indic voices with studio fidelity, ₹2.5 per 1,000 characters. Call it directly. Get a key →

0

Calls made and counting

across live production deployments

03

Where Vaani runs

deepest practice first

Deepest practice · 14+ deployments

Banking & Financial Services

Automate Collections, lead qualification, KYC, repayments, onboarding journeys and customer service across banks, NBFCs and lenders - in the language your customers actually bank in. Built for RBI-regulated conversations: recording, retention, consent, and audit trails as defaults. Fully auditable, fully compliant!

Pre-Sales (Acquisition)

Lead QualificationCross-sell OutreachBalance TransferOffer Follow-Ups

Onboarding (Activation)

CollectionsLead QualificationKYCService

Post-Sales (Service & Support)

KYC VerificationOnboarding AssistanceWelcome CallsAccount Activation

Collection, Retention & Renewals

Query ResolutionInteractive Transaction AlertsGrievance RedressalFrauds Prevention

3.5×Reach vs. Manual dialing, early-bucket collections

<60sMedian first callback on overnight loan inquiries

100%QA coverage — every call logged & auditable

22languages running in a single collections campaign

Book a call with Banking & Finance AI Expert →

InsuranceAutomate policy renewals and claims updates without losing the human empathy and reassurance that customers expect.

Increase Persistency Claims & FNOL leakage Premium Reminders Claims Updates

HealthcareHandle appointment bookings and patient follow-ups at scale, without adding a single front-desk hire, all with clinical-grade escalation rules.

Inbound Reception Desk Appointment Booking Patient Reminders Prescription Follow-ups

BPOsEmbed voice AI directly into your platform and hand every client of yours an AI agent layer, instantly. Voice AI as a capacity layer for India's phone lines.

Customer Support Lead Qualification & Sales AI-led Agent Assist White-label Voice AI

Human-ResourcesScreen candidates and answer their queries at a volume no human team can sustain. Reach-out better - and qualify the best automatically!

Candidate Screening Interview Scheduling Consultation & Queries AI Avatar-led Interviews

Real EstateAI system calls your lead as soon as they are generated - Right place, and at right time!

Run reach-out Campaigns Lead Qualification Site Visit Scheduling Inventory Updates

EducationAdmissions counselling follow-ups and fee reminders in the language parents actually speak!

Admission Queries Routine Follow-ups Fees Reminders AI Voice-led Teaching

Travel & HospitalityConfirm bookings and handle itinerary changes instantly, in every language your guests speak.

AI-led Reception Desk Booking Confirmation Guest Support Itinerary Changes Mgmt.

Utilities & ServicesFrom routine utilities and queries to home services and everything in between - Voice has got you covered!

Call-based Alerts Requests & Reminders Front Desk Support Personalized Assistance

04

Where the money moves

topline & bottomline · from live deployments

↑ TOPLINE — MORE REVENUE IN

<60s

Speed-to-lead. Every inquiry called back before it goes cold — nights, weekends, festival days.

3.5×

Reach. Contact rates no human dialing floor can staff for, in the customer's own language.

+30–50%

Connect rates on fresh leads when AI calling is switched on — reported across platform partners.

24/7

The funnel never sleeps. Overnight inquiries arrive qualified and warm by morning.

↓ BOTTOMLINE — LESS COST OUT

−40–70%

Cost per contact vs. fully-loaded telecaller economics at equivalent quality.

−50–70%

Manual note-taking time. Every call transcribed, summarized, and structured into CRM.

100%

QA coverage. Every conversation auditable — not the 2% a human QA team samples.

0

Attrition, shrinkage, retraining. The costs that quietly eat a call-floor's budget don't exist here.

Enterprise-ready
from day one.

Design, test, and deploy real-time voice agents without the complexity of traditional setup, infrastructure, or engineering overhead.

Data residency & on-prem deployment

Your data stays in India, always. Cloud, VPC, on-prem, or hybrid — deployed to pass the strictest IT and security review.

Custom integrations

Production-grade integrations built to scale across use cases on demand — your telephony, your CRM, your stack.

Twilio Plivo Salesforce HubSpot Sheets Slack Calendar

Compliance-team friendly, guaranteed SLAs

Recording, retention, consent, and audit pathways built in — with uptime and latency commitments your compliance team can hold us to.

Uptime SLA99.9% ✓

p90 latency<600ms ✓

Audit coverage100% ✓

05

Why Vaani wins the call

five differentiators · visual

Five reasons the buyer signs.

watch it · don't read it

< 400 ms

One engine, no vendor hops. Callers interrupt — and it keeps up.

stitched stack · 4 vendors

0 ms

vaani · one engine

0 ms

22 languages,
mid-sentence

Code-mix is how India actually speaks. Native to the foundation.

english-first model

EMIdueहै,paymentकबकरेंगे? ✕ switch dropped

vaani · code-mix native

EMIdueहै,paymentकबकरेंगे? ✓ understood

₹5 / min, all-in

One stack, one margin. Not four vendors each taking a cut.

TTS

LLM

STT

TELEPHONY

₹18+stitched

VAANI ENGINE

₹5vaani

Stays in India

One cloud, one audit, one DPA. VPC or on-prem, your call.

audio crosses three clouds

INDIA

US-EAST · STTEU · LLMUS-WEST · TTS

vaani · residency by default

INDIAVPC / on-prem

One throat
to choke

2 a.m. incident? We change the code, not the blame.

three queues, pointing at each other

STT SUPPORTLLM SUPPORTTTS SUPPORT still open

vaani · one team owns it

VAANI ENGINEERING resolved

06

What the first 100 days look like?

the pilot · 14 weeks · walk-out clause included

01

Week 1–2

Discovery & Design

Current call stack reviewed
Call flows & workflows designed
Integration scope locked
Success KPIs & baseline agreed
Pilot agent version tested

02

Week 3–6

Pilot Launch

Production-grade agent live
5% of call volume routed to AI
Dedicated FDE assigned
Your telephony wired in
Handovers & productivity tracked

03

Week 7–12

Improve & Measure

Flow corrections from real call data
Human handover rate optimised
Scale & availability tracked weekly
Fortnightly KPI review vs. baseline
Benchmarked on AHT, FCR, conversion, TAT

04

Week 13–14

KPI Review & Go / No-Go

Baseline vs. actuals report submitted
Go / No-Go decision taken
Production rollout flow agreed
Production contract scoped & signed

Didn't move your KPIs?You walk out. No binding contract.

What you keep from the pilot — even if it's a No-Go —

Your call stack, benchmarked. Yours to keep, regardless of outcome.

Real customer insight. Who calls, what they ask, where they hesitate.

A team that can evaluate voice AI. Brief it, QA it, judge it. You're future-ready.

A deployment-readiness assessment. Reusable with any vendor — including not us.

Pilot fees are refundable : Creditable in full against your annual production contract. We can afford that policy because our pilots convert 😉

07

Outcomes, not demos

featured case studies

3.5x Reach, 100% Audit Trail

Every inbound query and outbound follow-up including trademark filings, registrations, renewals — handled without a lead slipping through. India Filings now runs both directions of the funnel on one line, without adding staff.

22 languages and dialects, One helpline

A single helpline now consults and enrolls women across Tier-2 and Tier-3 India. In the language they're actually comfortable speaking. What used to stop at the language barrier now reaches every town HUNAR wants to serve.

From Patient Sessions, To New Leads

Every audiologist-patient session is now analyzed for insight, while outbound calls turn those same insights into hearing-aid sales. One AI layer covering both clinical understanding and revenue.

Missed Calls Down To Zero.

Every inbound call is now picked up, understood, and logged, after office hours, with a next-day handoff to the team each morning. What used to be a lost lead is now a queued opportunity.

08

Run your own numbers

illustrative · 60 seconds

The back-of-envelope your CFO will ask for.

Four numbers you already know. Vaani at ₹5/minute, all-in.

Monthly customer conversations / calls50,000

Inbound and outbound combined — a rough monthly number is fine.

Agents currently handling these calls40

Telecallers, support or sales reps on these conversations today.

Approximate monthly cost per agent₹35,000

Fully loaded — salary, infra, seat cost, shared resources, management & ops overhead.

Calls that are repetitive, follow-ups or sales-related60%

Routine queries, follow-ups, reminders, qualification, status updates or repetitive sales calls.

Average value of a converted customer₹8,000

Deal value or first-year LTV — used only for the revenue estimate.

₹3.9 L Monthly cost savings

+30,000 Scaling opportunity unlocked — additional conversations / month

₹36 L Revenue impact — additional topline opportunity

Illustrative. Assumes ₹5/min all-in at ~3 min average handle time, and a conservative 1.5% conversion on redeployed capacity. Your workflow, languages and volumes move these numbers — that's what the call is for.

Pressure-test these numbers with us

Frequently asked questions

No. Vaani builds its own foundation speech model (the Latent Speech Model) and a 148,000-line C++ orchestration engine end to end. We don't stitch third-party STT, LLM, and TTS vendors together — which is exactly why latency, code-mix, unit economics, and data residency all improve at once.

No. Vaani wires into your existing telephony and CRM — Twilio, Plivo, Salesforce, HubSpot, Sheets, and more. During the pilot your FDE integrates against your current stack; nothing gets ripped out.

22 scheduled languages, with code-mix (e.g. Hindi-English mid-sentence) native to the foundation rather than bolted on. "EMI due है, payment कब करेंगे?" is understood as one sentence, not two languages — because the model was trained on how India actually speaks.

Production-grade. 14+ deployments run live on real customer calls, with <400ms p90 latency on deployed pipelines. The 14-week pilot is designed to move real KPIs — and if it doesn't, you walk out with no binding contract and keep everything you learned.

Your data stays in India, always. Deploy Vaani-hosted, in your VPC (AWS/Azure/GCP), or fully on-prem. Recording, retention, consent, and audit pathways are DPDP-aware from day one, with TLS 1.3, AES-256, and SSO/RBAC — one vendor, one audit, not audio crossing three clouds.

₹5 per minute, all-in, for the API — one stack, one margin, priced for India-scale volumes. TTS is available standalone at ₹2.5 per 1,000 characters. FDE-assisted enterprise deployments are scoped per workflow; the pilot fee is refundable against your annual production contract.

The Voice AI Playbook

Monthly insights on how businesses are using voice AI agents to acquire customers, improve service, and unlock new revenue. Practical playbooks, voice automation strategies, customer stories — no-nonsense insights in your inbox. No spam, ever.

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